{"id":5273,"date":"2022-09-15T13:35:44","date_gmt":"2022-09-15T11:35:44","guid":{"rendered":"https:\/\/gl9.shop\/devoluciones-y-reembolsos\/"},"modified":"2023-10-04T13:29:33","modified_gmt":"2023-10-04T11:29:33","slug":"devoluciones-y-reembolsos","status":"publish","type":"page","link":"https:\/\/gl9.shop\/es\/devoluciones-y-reembolsos\/","title":{"rendered":"Devoluciones y reembolsos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5273\" class=\"elementor elementor-5273 elementor-2333\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-153abd8 e-flex e-con-boxed e-con e-parent\" data-id=\"153abd8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0a5d9b4 e-flex e-con-boxed e-con e-child\" data-id=\"0a5d9b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3294277 elementor-widget elementor-widget-heading\" data-id=\"3294277\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"color-dif\">\/<\/span>devoluciones y reembolsos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c550562 elementor-widget elementor-widget-text-editor\" data-id=\"c550562\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Regreso f\u00e1cil<\/strong><\/p>\n<p>De conformidad con el art\u00edculo 520 del Decreto Legislativo 206\/2005, dentro de los 14 d\u00edas siguientes a la entrega del pedido, podr\u00e1 acceder al procedimiento de devoluci\u00f3n y ejercer su derecho de desistimiento para las compras realizadas online.<br \/>En caso de desistimiento tendr\u00e1s que enviar los productos a tu cargo dentro de los 14 d\u00edas siguientes a la solicitud de devoluci\u00f3n.<br \/>El art\u00edculo debe estar en las mismas condiciones en que lo recibi\u00f3, con todas las etiquetas a\u00fan adheridas y en el embalaje original.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65d51f1 e-flex e-con-boxed e-con e-child\" data-id=\"65d51f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2ba28a0 e-flex e-con-boxed e-con e-child\" data-id=\"2ba28a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82c9ecc elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"82c9ecc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-desktop\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M528 0H48C21.5 0 0 21.5 0 48v320c0 26.5 21.5 48 48 48h192l-16 48h-72c-13.3 0-24 10.7-24 24s10.7 24 24 24h272c13.3 0 24-10.7 24-24s-10.7-24-24-24h-72l-16-48h192c26.5 0 48-21.5 48-48V48c0-26.5-21.5-48-48-48zm-16 352H64V64h448v288z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85639ac elementor-widget elementor-widget-text-editor\" data-id=\"85639ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dentro de los 14 d\u00edas siguientes a la entrega del pedido, acceda al procedimiento de devoluci\u00f3n directamente desde la p\u00e1gina web www.gl9.shop.<br \/>Si ha comprado como usuario no registrado, puede realizar una solicitud de devoluci\u00f3n escribiendo a <a href=\"mailto:info@gl9.com\">info@gl9.com<\/a>. <br \/>Si compraste como Usuario registrado, puedes solicitar la devoluci\u00f3n desde tu cuenta, haz <a title=\"Solicitud de devoluci\u00f3n\" href=\"https:\/\/gl9.shop\/es\/mi-cuenta\/\" target=\"_blank\" rel=\"noreferrer noopener\">clic aqu\u00ed<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4143d43 e-flex e-con-boxed e-con e-child\" data-id=\"4143d43\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81723b4 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"81723b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-file-alt\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288 248v28c0 6.6-5.4 12-12 12H108c-6.6 0-12-5.4-12-12v-28c0-6.6 5.4-12 12-12h168c6.6 0 12 5.4 12 12zm-12 72H108c-6.6 0-12 5.4-12 12v28c0 6.6 5.4 12 12 12h168c6.6 0 12-5.4 12-12v-28c0-6.6-5.4-12-12-12zm108-188.1V464c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V48C0 21.5 21.5 0 48 0h204.1C264.8 0 277 5.1 286 14.1L369.9 98c9 8.9 14.1 21.2 14.1 33.9zm-128-80V128h76.1L256 51.9zM336 464V176H232c-13.3 0-24-10.7-24-24V48H48v416h288z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37ab924 elementor-widget elementor-widget-text-editor\" data-id=\"37ab924\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Una vez cumplimentado y enviado el formulario de devoluci\u00f3n online, el servicio de atenci\u00f3n al cliente se pondr\u00e1 en contacto contigo para confirmar tu solicitud y facilitarte los datos para la recogida.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3612a73 e-flex e-con-boxed e-con e-child\" data-id=\"3612a73\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65f31e3 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"65f31e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-box\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M509.5 184.6L458.9 32.8C452.4 13.2 434.1 0 413.4 0H272v192h238.7c-.4-2.5-.4-5-1.2-7.4zM240 0H98.6c-20.7 0-39 13.2-45.5 32.8L2.5 184.6c-.8 2.4-.8 4.9-1.2 7.4H240V0zM0 224v240c0 26.5 21.5 48 48 48h416c26.5 0 48-21.5 48-48V224H0z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b6e07e elementor-widget elementor-widget-text-editor\" data-id=\"4b6e07e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Prepare el paquete teniendo cuidado de insertar todo el embalaje original del producto. Dentro del paquete, inserte tambi\u00e9n la etiqueta preimpresa que recibi\u00f3 con el env\u00edo. Cierra el paquete y recuerda escribir en el exterior la direcci\u00f3n de nuestro almac\u00e9n, que te comunicaremos junto con la confirmaci\u00f3n de devoluci\u00f3n.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61bb80c e-flex e-con-boxed e-con e-child\" data-id=\"61bb80c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-716b1f2 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"716b1f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-truck-moving\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M621.3 237.3l-58.5-58.5c-12-12-28.3-18.7-45.3-18.7H480V64c0-17.7-14.3-32-32-32H32C14.3 32 0 46.3 0 64v336c0 44.2 35.8 80 80 80 26.3 0 49.4-12.9 64-32.4 14.6 19.6 37.7 32.4 64 32.4 44.2 0 80-35.8 80-80 0-5.5-.6-10.8-1.6-16h163.2c-1.1 5.2-1.6 10.5-1.6 16 0 44.2 35.8 80 80 80s80-35.8 80-80c0-5.5-.6-10.8-1.6-16H624c8.8 0 16-7.2 16-16v-85.5c0-17-6.7-33.2-18.7-45.2zM80 432c-17.6 0-32-14.4-32-32s14.4-32 32-32 32 14.4 32 32-14.4 32-32 32zm128 0c-17.6 0-32-14.4-32-32s14.4-32 32-32 32 14.4 32 32-14.4 32-32 32zm272-224h37.5c4.3 0 8.3 1.7 11.3 4.7l43.3 43.3H480v-48zm48 224c-17.6 0-32-14.4-32-32s14.4-32 32-32 32 14.4 32 32-14.4 32-32 32z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cde9176 elementor-widget elementor-widget-text-editor\" data-id=\"cde9176\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>\n<p>\u00a1Ahora se puede enviar el paquete!<\/p>\n<\/div>\n<p>La devoluci\u00f3n deber\u00e1 realizarse desde el mismo pa\u00eds donde se realiz\u00f3 el pedido. No aceptaremos devoluciones desde un pa\u00eds diferente.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86f57b9 elementor-widget elementor-widget-text-editor\" data-id=\"86f57b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Reembolsos<\/strong><\/p>\n<p>Una vez recibida la devoluci\u00f3n y tras comprobar que se han cumplido todas las condiciones, te enviaremos un email de confirmaci\u00f3n del reembolso.<br \/>El momento en que el reembolso ser\u00e1 visible en su cuenta depende tanto del m\u00e9todo de pago utilizado durante la compra como de los procedimientos bancarios locales.<br \/>El reembolso se realizar\u00e1 con el mismo m\u00e9todo de pago elegido para la compra online.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\/devoluciones y reembolsos Regreso f\u00e1cil De conformidad con el art\u00edculo 520 del Decreto Legislativo 206\/2005, dentro de los 14 d\u00edas siguientes a la entrega del pedido, podr\u00e1 acceder al procedimiento de devoluci\u00f3n y ejercer su derecho de desistimiento para las compras realizadas online.En caso de desistimiento tendr\u00e1s que enviar los productos a tu cargo dentro [&hellip;]<\/p>\n","protected":false},"author":112,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Devoluciones y reembolsos | GL9<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gl9.shop\/es\/devoluciones-y-reembolsos\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Devoluciones y reembolsos | GL9\" \/>\n<meta property=\"og:description\" content=\"\/devoluciones y reembolsos Regreso f\u00e1cil De conformidad con el art\u00edculo 520 del Decreto Legislativo 206\/2005, dentro de los 14 d\u00edas siguientes a la entrega del pedido, podr\u00e1 acceder al procedimiento de devoluci\u00f3n y ejercer su derecho de desistimiento para las compras realizadas online.En caso de desistimiento tendr\u00e1s que enviar los productos a tu cargo dentro [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/gl9.shop\/es\/devoluciones-y-reembolsos\/\" \/>\n<meta property=\"og:site_name\" content=\"GL9\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-04T11:29:33+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/gl9.shop\\\/es\\\/devoluciones-y-reembolsos\\\/\",\"url\":\"https:\\\/\\\/gl9.shop\\\/es\\\/devoluciones-y-reembolsos\\\/\",\"name\":\"Devoluciones y reembolsos | 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